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File Explorer hanging


bnbg

Question

I've had this issue for as long as I've been using CloudDrive.

When I navigate the drive, most of the time Explorer will hang (not responding) when I click into a folder.

When it doesn't hang, sometimes it will take ~2 minutes to load the folder.

The folders don't have many files in them. I have the pinning options enabled.

I thought it might be a bug because the drive was created with an early version of CD, so I created a new drive to see if the issue was gone but it's still happening.

Is there anything I can do? Really annoying having to restart explorer almost every time I want to browse the drive.

 

Thanks.

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What OS are you using? Windows 10 Pro 10.0.14393

What version of StableBit CloudDrive are you using specifically? 1.0.0.854

what provider are you using? Google Drive

Is this happening over the network or locally? On my local server

 

Thanks for any help.

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Okay, thank you for the information. 

 

Another question, are you using any non-standard settings, like the "Minimum download size", etc. 

 

Also, please do this:

http://wiki.covecube.com/StableBit_CloudDrive_Drive_Tracing

 

That may catch the issue as it happens, and may help us to identify what exactly is happening here. 

 

 

 

Also, could you run this: 

http://dl.covecube.com/Troubleshooter/StableBit.Troubleshooter.exe

 

Make sure that the "include system information" option is checked, when you submit it. 

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Okay, thank you for the information. 

 

Another question, are you using any non-standard settings, like the "Minimum download size", etc. 

 

Also, please do this:

http://wiki.covecube.com/StableBit_CloudDrive_Drive_Tracing

 

That may catch the issue as it happens, and may help us to identify what exactly is happening here. 

 

 

 

Also, could you run this: 

 

http://dl.covecube.com/Troubleshooter/StableBit.Troubleshooter.exe

 

Make sure that the "include system information" option is checked, when you submit it. 

 

My guess is that Windows is trying to make thumbnails for video and image files, thus gets stuck in a state where it has to retrieve x data first.

 

I look forward to the option of having extended data pinned, such as file headers etc. Maybe they might come in soon, as we are getting a release out soon :)

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It's entirely possible.  

And if that is the case, increasing the number of download threads may be a simple fix to the problem. 

 

As for "custom pinning", it would be a while before it's implemented.  Got to update DrivePool and Scanner before we add new features to CloudDrive. 

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@bnbg - ever find a solution to this? I've got the exact same issue on a brand new install of Server 2016 Standard and it's killing me. Makes the entire system unusable to surf around.

 

Did you also find that once you load a folder, the contents are then forever loading quickly after that initial 1 - 2 minute load time?

 

Thanks

 

-Jason

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