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Google Drive: Drives are gone

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#1 Christopher (Drashna)

Christopher (Drashna)

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Posted 07 December 2016 - 05:50 PM

Due to an issue with how the API pool for the newer builds were implemented, if you used the 1.0.0.769 build, you may run into an issue where all of the drives on Google Drive "disappear".

 

The issue is due to a permissions scope change, and was IMMEDIATELY fixed (1.0.0.770). 

(this is why we don't recommend downloading the latest build, but the second numbered build.

 

This most likely won't affect most people, but just in case...

 

If you experience this, check your Google Drive account.  

If you see a "StableBit CloudDrive" folder, check it's contents.  

 

Most likely, it will be empty (which is the problem). Rename this folder to something else (eg "StableBit CloudDrive (error)". 

 

Then check the "Trash" on the provider.  You will see either a "StableBit CloudDrive" folder there, as well, or you may see "CloudPart.xxxxx" folders.  

In either case, restore these folders. 

 

Once you've done this, refresh the list in StableBit CloudDrive (click the circle/refresh icon next to the account name), and you should immediately see your drives. 


Christopher Courtney

aka "Drashna"

Microsoft MVP for Windows Home Server 2009-2012

Lead Moderator for We Got Served

Moderator for Home Server Show

 

This is my server

 

Lots of "Other" data on your pool? Read about what it is here.


#2 chcguy88

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Posted 08 December 2016 - 03:01 AM

Thank you for posting this! I am one of the people who had this issue and was rescued by the support team. All my files are back up and restored. Hopefully this is just an isolated incident. =]



#3 Christopher (Drashna)

Christopher (Drashna)

    Customer and Technical Support

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Posted 09 December 2016 - 04:44 AM

Well, you and one other person have experienced this.  

 

But we are fairly certain that it is an isolated incident. 

 

I just wanted to post this, in case anyone else did happen to run into the issue. 


Christopher Courtney

aka "Drashna"

Microsoft MVP for Windows Home Server 2009-2012

Lead Moderator for We Got Served

Moderator for Home Server Show

 

This is my server

 

Lots of "Other" data on your pool? Read about what it is here.





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