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WHS 2011 Addin freezes when opened


WHS_Owner

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Hi all,

 

I've been running Stablebit Drivepool for years with no problems, but last week my PC had a hard shutdown, since then I have this problem.

 

I can see and access my Drivepool ok, (Drive I:), the SB Drivepool service is running, but when I try to access the SB Drivepool tab in the WHS 2011 Dashboard the Dashboard freezes.

 

I've tried the following fixes:

 

Rebooted the PC

Run a repair of the Drivepool installation (from the Windows Uninstall programs control panel page)

Restarted the SB Drivepool service

 

Any ideas? I'd like to try removing and/or reinstalling Drivepool  but I'm not sure if that's a good idea?

 

Thanks for the help :-)

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Since the logs may contain sensitive data, it may be easier to open a ticket that https://stablebit.com/Contact 

 

Otherwise, grab the dashboard logs from "C:\ProgramData\Microsoft\Windows Server\Logs" and upload them and link them here. 

 

Also, have you tried enabling the "safe mode" for the dashboard, and disabling all the the critical tabs? This may help with reliability. 

 

 

Also, did your PC have the hard shutdown, or did the server?  If the PC did, then there shouldn't be any issue with the server, as the dashboard is actually ran on the server and it uses some fancy modification of Remote Desktop to display the dashboard on the client. 

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