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    • Christopher (Drashna)

      Login issues   11/07/17

      If you have issues with logging in, make sure you use your display name and not the "username" or email.  Or head here for more info.   http://community.covecube.com/index.php?/topic/3252-login-issues/  
    • Christopher (Drashna)

      Getting Help   11/07/17

      If you're experiencing problems with the software, the best way to get ahold of us is to head to https://stablebit.com/Contact, especially if this is a licensing issue.    Issues submitted there are checked first, and handled more aggressively. So, especially if the problem is urgent, please head over there first. 
firebretha

Setup Failed not supported by this processor Type

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Howdy Folks!

So I started to install drivepool onto my desktop but ran into a problem, Error 0x80070661
This installation Package is not supported by this processor Type. 

I attached the log below. Is there a way i can work around this? I just set up Win7Pro fresh. 


[109C:0F88][2016-03-17T17:56:21]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\Quady\Downloads\StableBit.DrivePool_2.1.1.561_x64_Release.exe, cmdline: '-burn.unelevated BurnPipe.{E2F141D3-7002-4559-98EA-E0392E145CAE} {8A04AE9D-4D0F-4E57-87B4-FADAEBDB9D73} 3940'
[109C:0F88][2016-03-17T17:56:21]i000: Initializing string variable 'InstallFolder' to value '[PlatformProgramFilesFolder]\StableBit\DrivePool'
[109C:0F88][2016-03-17T17:56:21]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Quady\AppData\Local\Temp\StableBit_DrivePool_(64_bit)_20160317175621.log'
[109C:0F88][2016-03-17T17:56:21]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Quady\Downloads\StableBit.DrivePool_2.1.1.561_x64_Release.exe'
[109C:0F88][2016-03-17T17:56:21]i000: Setting string variable 'WixBundleName' to value 'StableBit DrivePool (64 bit)'
[109C:0F88][2016-03-17T17:56:21]i100: Detect begin, 2 packages
[109C:0F88][2016-03-17T17:56:21]i000: Setting string variable 'NETFRAMEWORK40CLIENT' to value '1'
[109C:0F88][2016-03-17T17:56:21]i052: Condition 'NOT VersionNT64' evaluates to true.
[109C:0F88][2016-03-17T17:56:21]i000: Setting string variable 'PlatformProgramFilesFolder' to value 'C:\Program Files'
[109C:0F88][2016-03-17T17:56:21]i052: Condition 'VersionNT64' evaluates to false.
[109C:0F88][2016-03-17T17:56:21]i000: Registry key not found. Key = 'SOFTWARE\StableBit\DrivePool'
[109C:0F88][2016-03-17T17:56:21]i000: Setting version variable 'KmdfVersion' to value '1.11.9200.16648'
[109C:0F88][2016-03-17T17:56:21]i000: Product not found: {1AB7D699-E19A-45E6-992C-2FB2DC1730C7}
[109C:0F88][2016-03-17T17:56:21]i000: Setting version variable 'DrivePool1Version' to value '0.0.0.0'
[109C:0F88][2016-03-17T17:56:21]i052: Condition 'NETFRAMEWORK40CLIENT' evaluates to true.
[109C:0F88][2016-03-17T17:56:21]i101: Detected package: NetFx40ClientWeb, state: Present, cached: None
[109C:0F88][2016-03-17T17:56:21]i101: Detected package: DrivePoolApplication, state: Absent, cached: None
[109C:0F88][2016-03-17T17:56:21]i052: Condition '(VersionNT >= v6.0)' evaluates to true.
[109C:0F88][2016-03-17T17:56:21]i052: Condition '(KmdfVersion >= v1.9)' evaluates to true.
[109C:0F88][2016-03-17T17:56:21]i052: Condition 'DrivePool1Version = v0.0' evaluates to true.
[109C:0F88][2016-03-17T17:56:21]i199: Detect complete, result: 0x0
[109C:1658][2016-03-17T17:56:24]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
[109C:0F88][2016-03-17T17:56:24]i200: Plan begin, 2 packages, action: Install
[109C:0F88][2016-03-17T17:56:24]w321: Skipping dependency registration on package with no dependency providers: NetFx40ClientWeb
[109C:0F88][2016-03-17T17:56:24]i000: Setting string variable 'WixBundleRollbackLog_DrivePoolApplication' to value 'C:\Users\Quady\AppData\Local\Temp\StableBit_DrivePool_(64_bit)_20160317175621_0_DrivePoolApplication_rollback.log'
[109C:0F88][2016-03-17T17:56:24]i000: Setting string variable 'WixBundleLog_DrivePoolApplication' to value 'C:\Users\Quady\AppData\Local\Temp\StableBit_DrivePool_(64_bit)_20160317175621_0_DrivePoolApplication.log'
[109C:0F88][2016-03-17T17:56:24]i201: Planned package: NetFx40ClientWeb, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[109C:0F88][2016-03-17T17:56:24]i201: Planned package: DrivePoolApplication, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[109C:0F88][2016-03-17T17:56:24]i299: Plan complete, result: 0x0
[109C:0F88][2016-03-17T17:56:24]i300: Apply begin
[0F64:024C][2016-03-17T17:56:24]i360: Creating a system restore point.
[0F64:024C][2016-03-17T17:56:27]i361: Created a system restore point.
[0F64:024C][2016-03-17T17:56:27]i000: Caching bundle from: 'C:\Users\Quady\AppData\Local\Temp\{0006d31a-2caa-4900-a634-57ce83ffcf05}\.be\StableBit.DrivePool_x64.exe' to: 'C:\ProgramData\Package Cache\{0006d31a-2caa-4900-a634-57ce83ffcf05}\StableBit.DrivePool_x64.exe'
[0F64:024C][2016-03-17T17:56:27]i320: Registering bundle dependency provider: {0006d31a-2caa-4900-a634-57ce83ffcf05}, version: 2.1.561.0
[0F64:1178][2016-03-17T17:56:27]i305: Verified acquired payload: DrivePoolApplication at path: C:\ProgramData\Package Cache\.unverified\DrivePoolApplication, moving to: C:\ProgramData\Package Cache\{43053F4F-87D0-4459-A600-03896AC6F486}v2.1.561\StableBit.DrivePool.msi.
[0F64:024C][2016-03-17T17:56:27]i323: Registering package dependency provider: {43053F4F-87D0-4459-A600-03896AC6F486}, version: 2.1.561, package: DrivePoolApplication
[0F64:024C][2016-03-17T17:56:27]i301: Applying execute package: DrivePoolApplication, action: Install, path: C:\ProgramData\Package Cache\{43053F4F-87D0-4459-A600-03896AC6F486}v2.1.561\StableBit.DrivePool.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'
[0F64:024C][2016-03-17T17:56:27]e000: Error 0x80070661: Failed to install MSI package.
[0F64:024C][2016-03-17T17:56:27]e000: Error 0x80070661: Failed to execute MSI package.
[109C:0F88][2016-03-17T17:56:27]e000: Error 0x80070661: Failed to configure per-machine MSI package.
[109C:0F88][2016-03-17T17:56:27]i319: Applied execute package: DrivePoolApplication, result: 0x80070661, restart: None
[109C:0F88][2016-03-17T17:56:27]e000: Error 0x80070661: Failed to execute MSI package.
[0F64:024C][2016-03-17T17:56:27]i318: Skipped rollback of package: DrivePoolApplication, action: Uninstall, already: Absent
[109C:0F88][2016-03-17T17:56:27]i319: Applied rollback package: DrivePoolApplication, result: 0x0, restart: None
[0F64:024C][2016-03-17T17:56:27]i329: Removed package dependency provider: {43053F4F-87D0-4459-A600-03896AC6F486}, package: DrivePoolApplication
[0F64:024C][2016-03-17T17:56:27]i351: Removing cached package: DrivePoolApplication, from path: C:\ProgramData\Package Cache\{43053F4F-87D0-4459-A600-03896AC6F486}v2.1.561\
[0F64:024C][2016-03-17T17:56:27]i330: Removed bundle dependency provider: {0006d31a-2caa-4900-a634-57ce83ffcf05}
[0F64:024C][2016-03-17T17:56:27]i352: Removing cached bundle: {0006d31a-2caa-4900-a634-57ce83ffcf05}, from path: C:\ProgramData\Package Cache\{0006d31a-2caa-4900-a634-57ce83ffcf05}\
[109C:0F88][2016-03-17T17:56:28]i399: Apply complete, result: 0x80070661, restart: None, ba requested restart:  No
 

i7 960 Quad Core is the processor
EVGA Classified 3 Mobo
12g Ram
 

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Are you 100% sure that you're running the 32 bit version of Windows?

 

I ask, beacuse of this:

[109C:0F88][2016-03-17T17:56:21]i052: Condition 'VersionNT64' evaluates to false.

This should be "True" on a 64 bit system. 

 

 

To double check, run "control system" to bring up the system control panel.  Make sure that you're running a 64-bit OS, as reported there.

 

If you are not, then you need to grab the 32-bit installer instead. 

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you caught it..... 

I had an issue with 3x diff copies of my win7's so I had to grab a new copy of a multi-installer and it was laid out different and the x86 got installed................................

...time to start over. THANKS!!!!!!!!! 

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Yea, was a bummer. But I have to be honest and not saying it lightly. 

Installing drivepool and opening it for the first time was one of the most amazing feelings/shocks to see everything perfectly populated and the pool back in play without needing to do anything else. VERY happy with drivepool!

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Installing drivepool and opening it for the first time was one of the most amazing feelings/shocks to see everything perfectly populated and the pool back in play without needing to do anything else. VERY happy with drivepool!

 

:)

 

Yup, it's one of the other really nice features of StableBit DrivePool. "recovery" was a big part of of the software, and we're glad that you're happy with the results. :)

 

Though, you may need to reconfigure balancing and file placement rules, but duplication should be just as it was. 

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