Jump to content

  • Log in with Twitter Log in with Windows Live Log In with Google      Sign In   
  • Create Account

Photo

S.M.A.R.T. problem Sharkoon 5-bay RAID Box


  • Please log in to reply
6 replies to this topic

#1 TwoEdge

TwoEdge

    Member

  • Members
  • PipPip
  • 20 posts

Posted 29 October 2015 - 12:14 AM

Hi everyone,

 

I have a problem reading the smart value of a drive in the Sharkoon 5-bay RAID Box with the Scanner.

This is a known problem with this enclosure but maybe one that could be solved.

 

With this 5 bay enclosure http://www.sharkoon....1689/11353#descthe smart values of the HDD in the highest slot can't be read.

It doesn't matter if you populate all slots in which case slot number 1 doesn't pass anything or if you just populate the bottom 2 in which case slot number 4 doesn't pass the values.

At least this was the case till today.

I had never tried Hard Disk Sentinel before and so far it is the only tool that got me the values from the top most drive.

 

Setup:

Scanner v 2.5.2.3103 BETA

HD: SAMSUNG HD204UI

Controller Card: Marvell 92xx SATA 6G Controller (AHCI) [VEN: 1B4B, DEV: 9230] Version: 1.2.0.1027, 6-6-2012

Enclosure Side: JMICRON  RAID #6/1 [14-0]

 

It is connected via eSata and set to Clear Raid mode, so every drive is directly accessible.

 

If HD Sentinel can do it, i am sure Scanner will be able, too.

 

I tried the direct I/O test, was happy to see this

 

DirectIO01.JPG

 

and unhappy to see this

 

DirectIO02.JPG

 

The only specific method that gave me anything was "ScsiMiniportClassDriver" where i got this in the Direct I/O section

 

DirectIO03.JPG

 

The values are messed up but at least it is something.

 

What are my next steps to figure this out / help to get this working?

 

 

Greetings

 

TwoEdge



#2 Christopher (Drashna)

Christopher (Drashna)

    Customer and Technical Support

  • Administrators
  • 8,208 posts
  • LocationSan Diego, CA, USA

Posted 30 October 2015 - 10:22 PM

Did you try the "Unsafe Direct IO" option? 

 

If so, did that work properly?


Christopher Courtney

aka "Drashna"

Microsoft MVP for Windows Home Server 2009-2012

Lead Moderator for We Got Served

Moderator for Home Server Show

 

This is my server

 

Lots of "Other" data on your pool? Read about what it is here.


#3 TwoEdge

TwoEdge

    Member

  • Members
  • PipPip
  • 20 posts

Posted 31 October 2015 - 08:47 AM

I tried it and hat the same results as here

post-2209-0-58334200-1446077184.jpg



#4 Christopher (Drashna)

Christopher (Drashna)

    Customer and Technical Support

  • Administrators
  • 8,208 posts
  • LocationSan Diego, CA, USA

Posted 01 November 2015 - 06:48 PM

Okay, just wanted to make sure.

 

In that case, could you get the BitFlock ID for the system (either head to bitflock.com or open the SMART details on a disk and select the "Submit to BitFlock" option).

Post the ID here.

 

 

Specifically, I think the device ID for the enclosure is not recognized at all, and the default method doesn't work.


Christopher Courtney

aka "Drashna"

Microsoft MVP for Windows Home Server 2009-2012

Lead Moderator for We Got Served

Moderator for Home Server Show

 

This is my server

 

Lots of "Other" data on your pool? Read about what it is here.


#5 TwoEdge

TwoEdge

    Member

  • Members
  • PipPip
  • 20 posts

Posted 02 November 2015 - 11:33 PM

The id is "P1PRA7ZE"



#6 Christopher (Drashna)

Christopher (Drashna)

    Customer and Technical Support

  • Administrators
  • 8,208 posts
  • LocationSan Diego, CA, USA

Posted 08 November 2015 - 06:25 PM

Okay, what drive letters are actually in the enclosure here?

 

And in which order?

 

 

https://stablebit.co...eAnalysis/20861


Christopher Courtney

aka "Drashna"

Microsoft MVP for Windows Home Server 2009-2012

Lead Moderator for We Got Served

Moderator for Home Server Show

 

This is my server

 

Lots of "Other" data on your pool? Read about what it is here.


#7 TwoEdge

TwoEdge

    Member

  • Members
  • PipPip
  • 20 posts

Posted 08 November 2015 - 11:51 PM

The letters K,L,F and M are in the enclosure.

The top most bay (bay 1) is empty.

Bay 2 to 5 contain K(2), L(3), F(4) and M(5).

 

It will always be the bay with the lowest number containing a drive that gives trouble with smart values.

If i put another drive in bay 1, drive K in bay 2 WILL show its smart-values.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users