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Covecube Inc.
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    • Christopher (Drashna)

      Getting Help   11/07/17

      If you're experiencing problems with the software, the best way to get ahold of us is to head to https://stablebit.com/Contact, especially if this is a licensing issue.    Issues submitted there are checked first, and handled more aggressively. So, especially if the problem is urgent, please head over there first. 

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Found 7 results

  1. In the advanced settings of Plex Media Server for transcoder, setting the Transcoder temporary directory to a folder in a DrivePool causes Plex to show an error on playback. I wanted to check if anyone else has that behaviour, if so, maybe include that in the limitations. Also, perhaps a general guideline would be to put "cache" folders outside of Drivepool? ____________________________ EDIT: It looks like it works, the problem were due to some other error that caused the DrivePool to go in read-only mode (which a reboot fixed).
  2. Google Drive & Cache Errors

    Hi, I'm kind of new to CloudDrive but have been using DrivePool and Scanner for a long while and never had any issues at all with it. I recently set up CloudDrive to act as a backup to my DrivePool (I dont even care to access it locally really). I have a fast internet connection (Google Fiber Gigabit), so my uploads to Google Drive hover around 200 Mbps and was able to successfully upload about 900GB so far. However my cache drive is getting maxed out. I read that the cache limit is dynamic, but how can I resolve this as I dont want CloudDrive taking up all but 5 GB of this drive. If I understand correctly all this cached data is basically data that is waiting to be uploaded? Any help would me greatly appreciated! My DrivePool Settings: My CloudDrive Errors: The cache size was set as Expandable by default, but when I try to change it, it is grayed out. The bar at the bottom just says "Working..." and is yellow.
  3. How to decrypt cache

    I have a storage provider that was recently disconnected and I can no longer authenticate with it. I have a pretty large cache, and I hope to restore the cache. I still have the decryption codes. Can someone walk me through the process of decrypting the files that are stored locally in the cache? Thanks!
  4. Deleting upload cache

    I uploaded the wrong folder to my drive, so I went ahead and deleted it but CloudDrive was still busy uploading all the remaining files (~18GB) I copied over. Is there any way to cancel this, by deleting the upload cache for example? When detaching the drive it gives the error that I'm busy uploading so that isn't really an option. Thanks in advance
  5. Cached Content View

    Is it possible to view what is in the local cache? I am trying to test functionality and I would like to see how well CloudDrive handles pulling data down on request, but without knowing what is already in the cache I am uncertain of the results. Is there a way to view what is already in the local Cache (File Names, folders etc)?
  6. I have reviewed the features and I read about the cache that keeps "your most frequently used data cached locally", which is great! However, in my use case, in addition to the current "adaptive cache", I'm hoping to be able to also select specific folders that will always be cached locally (even if I rarely access files within those folders). Any suggestions? Thanks!
  7. Striped Drive For Cache

    When I setup my drive, I wanted to use a Striped SSD Dynamic disk as the cache drive, however in the dropdown the stripe drive was not listed. Any idea why it's not there and how I can get it to be listed? Thanks. Great product so far. Looking forward to Google Drive!
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