puulima

Thanks, fortunately no issues once all drive scans completed...but it took a while. Potential related question - and I can post a new ticket if you prefer: If I upgrade my server to W11 from W10 - anything I need to be concerned about re: Drivepool/Scanner? I'm assuming all should migrate over w/o any other work required? I also just noticed there are new versions for both (see screenshot). Haven't updated in ages, but looks like I can just follow the "click here" prompts to update? Should I shut down the software first?

So I don't do any sort of manual checking in on Scanner as I have email notifications setup. But apparently my license "dropped out" and Scanner hasn't done anything for months. I went it this evening to determine what my 2 oldest drives were as I plan to upgrade/increase my pool storage. I was surprised to see the screen say I needed to purchase/enter my License. So I pulled that up, pasted it in and it's Activated again...but Scanner hasn't been doing anything all this time - but no notifications ever popped up on my server desktop and no emails were sent. So what caused my license # to "drop out"? And is there a way to setup notifications so if this happens again, I will know? Now I'm waiting on Scanner to scan 64TB of drives... Much thanks

How do I access the temperature history for a hard drive? I've been Googling and haven' come across that yet. Is there an "easy" way to pull that from a hard drive? Or does my OS track that somewhere? Thanks

Or is there a way to check the drive temperature history in Scanner? I have a new enclosure that is toasting my drives and the manufacture wants me to send them "system logs for my drives". I sent back a clarification to see what data they need - but I'm not aware of any other "system logs" for hard drives and/or where to pull them from? I presume they're looking for historical log data on the temperatures since that's my issue. Any advice?

In the Scanner balancer settings - the "move out of damaged drives" settings for both the unduplicated and duplicated files are checked by default. Never thought about this before I had a drive reporting damage - but are these given equal priority for drive evacuation? DrivePool has been working at evacuating the drive for about 15 hours now and the total disk usage has only dropped from about 73% to 66%. I had just over 1TB of unduplicated files and I still have roughly the same (slightly less). The ratio for duplicated to unduplicated was something like 3.5:1 and is not at 3:1 - so seems like DrivePool isn't prioritizing the evacuation of the unduplicated files. I just unchecked the "move duplicated files" box in order to speed up getting the 1TB of unduplicated moved. Since duplicated files would be replicated if/once the drive does fail or is removed - I'm assuming the "move duplicated files" option is essentially just a "duplicate now" sort of function? Wondering if I should have just chosen to remove the drive and selected the "duplicate files later" option to speed this up?

Deleted. Changed my approach...question no longer relevant.

So life got busy and never got back to uninstalling my 1.x versions / installing the 2.x upgrades. Assuming nothing in the prior instructions above has changed...just newer 2.x versions? One Q: I just posted something on the HSS forums re: using the onboard eSATA port (with Port Multiplier functionality/modded BIOS on my HP N40L) vs. an add in RocketRAID 642L card. The add-in card doesn't allow Scanner to report on the SMART aspects or Temp or Age of the drives. Wondering if perhaps the 2.x version of Scanner picks up that data maybe? (hopefully). My Q on the HSS forum was asking the smart people there if using the RR 642L provides improved data transfer speeds vs. the onboard eSATA port...trying to recall why I switched after going through all the trouble to mod the BIOS to get Port Multiplier functionality onboard.

I'm going to go ahead and to the uninstall - new installs later today likely. I'll use the 2 unique activation codes...and see what happens. I'm thinking somehow they got bundled together when I added Scanner - but guessing the code is NOT the same for both. Thanks for the feedback on what/how to do the uninstall.

Any feedback on my last questions re: license number?

ok, found the "manage license" areas in the WHS 2011 Dashboard - but both are the exact same license code? Does that make sense? I see the Deactivate buttons in each - but it notes "it must be deactivated before using on a new PC - but I'm planning to install the latest (including the 1.x to 2.x upgrade for DP) on the same WHS 2011 PC - so I read somewhere that the new installations should "see" the existing licenses? Or maybe I misread. If I have to re-enter, doesn't look like there's a way to copy/save to a text file...not a huge deal - but more concerned as the license code is the same for both? UPDATE: I dug up the original emails for the purchase of DrivePool & Scanner - the License/Activation codes are indeed different. DrivePool was in 2014, Scanner in 2017 - it's the license/activation code for the SCANNER that shows up for BOTH the Scanner & DrivePool when I make my way into the "Manage License" areas in the WHS 2011 Dashboard. I can click the deactivate button for each, but assuming I should go back to the ORIGINAL license code for Drivepool when I reinstall? Weird...

I also have the DrivePool Plug-in: Disk Space Equalizer (version 1.04) - assuming I should uninstall that also? Should that be uninstalled first or does it matter? And just realized it looks like I can unistall both DrivePool, the space equalizer & Scanner - all from within the WHS 2011 Dashboard (remove the add-ins) OR from the standard Windows programs/features - does it matter where I do the uninstall? And I'm searching for this so might find it before you respond - but where/how to do I locate my license numbers? Since I'm uninstalling the old ones, sounds like I'll need to re-enter the licenses once the new versions are installed. I'm assuming I may have them in an archived email somewhere...or can I submit a formal request to have them resent to me? Huge thanks!

Ok. So no issues uninstalling the existing for each, then installing the new versions sounds like? So do both the new versions have "stand alone" programs to run for managing/viewing vs. the current integrated Dashboard tabs? Anything else I need to know before doing these "upgrades"? Thanks much.

My scanner is 2.5.3062 and in the Addons tab of WHS 2011 it notes "Update Available". So do I just download and install the latest? Also - in the Addons tab - it notes DrivePool has an update. I'm still on 1.2.7226 and have been operating on the "if it ain't broke, don't fix it" theme. Should I be updating it? If so, should I be sticking with version 1? Would like to read up/understand what the pros/cons are of updating to version 2 - and is that even possible licensing wise? Much thanks

Update: The scan finished late Monday (Scanner activity gone from Resource monitor).. Dashboard still locked up - so killed it and restarted it. Scanner tab shows all scanned, all good. But then BSOD shortly after. Fluke? After I rebooted the server - hasn't been any issues since. So I'll watch to see if/when it scans again "automatically". I'll have to checkout the settings to see when it should scan again though...don't recall. Hopefully this isn't a recurring thing?

I was replying from my iphone - but couldn't log into my account - so had to create a new one. Replied several hours ago - but just found out that since I didn't validate the other email address, it didn't post my reply - until now #$%#@ Update: The Resource monitor now shows the 2 Scanner.service.exe items actively scanning 2 different disks than yesterday - but the Dashboard is still stuck where it's been since Friday night. Note: I'm logging into the desktop on the server directly - and all else is working fine - IE: WHS is not locked up. I was able to watch a few movies last night w/o any issues as well - so I'm going to let it run. I'm wondering if I kill the Dashboard in task manager - and start that program again, if it will then show the status updated in the Scanner tab? Can't do screenshots of the settings since the Dashboard is not responding though...tempted to kill it...but don't want to kill the scanning. BUT: to the right of the "start check" and "stop check" buttons - the button is: "Start / stop automatically"